It happens every day. Customers, clients or patients call into your business or office and they are placed on-hold. At that point one of three things will usually happen.
Callers will wait on a silent line and wonder if they are still connected.
They will listen to a radio station that may be playing static, bad music, or your competitors commercials.
Or, they may listen to nice but totally unproductive music.
After a few moments of that, reliable statistics show that most of your callers will hang up.
It doesn’t have to be that way. At Impact On-Hold, we’ve got a triple selection of digital solutions.
There’s the USB 1100. It’s a digital message playback unit that receives MP3 on-hold programs directly from our studio to your desktop, via an MP3 Email attachment. It’s simple and easy. You just ‘drag and drop’ to transfer from your computer onto a USB flash drive. Then plug the flash card back into the player’s USB port and immediately, callers on-hold will hear your new program of messages and music
If you prefer your messages on a CD, we have the best in the business. It’s the CDL 3800. This digital audio playback equipment downloads CD audio files to its digital chip for continuous playback and outstanding sound clarity.
The ADL High Fidelity HIFI 3100 is an audio tape to digital chip download that provides crystal clear quality and complete ease of use. The download is a simple, one-step, completely automatic process. And this equipment guarantees a perfect download every time. The audio tape plays just one time, during download, and the whole process is completely automatic.
It’s all digital and that means no moving parts to breakdown or act up, and each player is fully warranted for 3 years. So which ever playback equipment you choose MP3, CD, or audio cassette you can always depend on it for crisp, clear messages every time.